plynth

Support

If something's broken or you're stuck, email me or ask on the Discord.

Email

Best for bug reports and anything to do with a purchase.

support@plynth.fm

Discord

Good for how-do-I questions and for showing what you've made.

Join the Discord

Reporting a bug

These make a bug a lot quicker to track down. Send whatever you have, even if it's only the first one.

  1. Your build version. It's on the Project screen, on the About screen, and on the splash when plynth starts. Send the whole number.
  2. Your device. A Steam Deck on SteamOS, or which Linux distribution you're running.
  3. What happened. What you did, what you expected, and what you got instead. If you can make it happen again, write down the steps.
  4. The crash log, if it crashed. plynth writes a plain-text log to ~/.local/share/plynth/crash_logs/. It stays on your device and is never sent anywhere on its own. Attach the newest one to your email.

When you'll hear back

I answer support email myself, usually within a few business days.